Return Policy

Thank you for purchasing digital products from our webstore. As we offer digital downloads, our return policy is designed to address specific circumstances.

Eligibility for Refund

Refunds will be considered if the purchased digital product demonstrably fails to function as intended, provided the user's system meets the stated minimum requirements.

Timeframe:

You have a specified period, as outlined in consumer protection laws, to inform us of any issues that may warrant a refund. Please do not hesitate to contact us as soon as you encounter any problems.

Process for Refund Request:

To request a refund, please email us at info@hypnusrecords.com. In your email, please include:

- Your order number.
- A brief description of why you’d like a refund.

We may ask for additional information to help in diagnosing the problem.

Our Commitment:

We are committed to ensuring that our plugins function correctly. We'll do our best to resolve any technical issues you may have. If we determine that the product is indeed faulty and the problem cannot be resolved, a full refund will be issued.

Terms of Service

Welcome to our webstore. By purchasing digital products from us, you agree to be bound by these Terms of Service.

1. Use of Digital Products:

Upon purchase, you are granted a non-exclusive, worldwide, perpetual license to use the digital products you acquire from our store in any manner you see fit. There are no restrictions on how you may use these products.

2. User Accounts:

We recommend creating an account as it allows you to easily redownload your past purchases and access updated versions of products you have bought. If you create an account, you are responsible for maintaining the security of your account credentials, including your password.

3. Intellectual Property:

Regarding our digital products and the content on our website, the applicable legal frameworks concerning intellectual property rights will govern.

4. Disclaimer of Warranties and Limitation of Liability:

We guarantee that our digital products will perform as described for one year from the purchase date, as long as the user's system meets the minimum requirements. If a digital product fails to work as intended on a compatible system within one year of purchase, we will provide a full refund. To request a refund under this warranty, please follow the procedure outlined in our Return Policy.

5. Governing Law:

These Terms of Service shall be governed by the laws that are legally determined to be applicable, taking into account our location in Sweden and our worldwide sales.

6. Changes to These Terms:

We do not anticipate any changes to these Terms of Service at this time. If any updates are needed in the future, we will let you know.

Privacy Policy

Your privacy is of great importance to us. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit our webstore and purchase our digital products.

1. Information We Collect:

When you make a purchase, we collect the following personal information:

- Email address
- First name
- Last name
- Address

2. How We Collect Information:

We collect this personal information directly from you during the purchase process on our webstore.

3. How We Use Your Information:

We use your personal information for the following purposes:

- To process your orders and provide you with the digital products you have purchased.
- To offer customer support related to your purchases.
- Optionally, if you have given us your explicit consent, we may use your email address for marketing communications about our products and services. You will have the option to opt in to these communications.

4. Sharing Your Information:

We do not share your personal information with third parties, except for customers who have willfully approved being added to our marketing service. In that specific case, only their email address will be used for marketing purposes.

5. Security of Your Information:

Your personal information is secured by the measures implemented by our webstore platform provider, Squarespace. While we strive to protect your personal information, please be aware that no method of transmission over the internet is entirely secure.

6. Your Rights:

You have the right to request the deletion of your personal information at any time. To do so, please send an email to info@hypnusrecords.com with your request.

7. Data Retention:

We shall retain your personal information until you wish for it to be deleted.

8. Cookies and Tracking Technologies:

Our webstore may use cookies and similar tracking technologies. For detailed information about the use of cookies, please refer to the Squarespace Privacy Policy.

9. Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us via email at info@hypnusrecords.com.